Credit Credit: 3 hours
Communication
The Emergency Department is often a chaotic place to work. However, there are strategies to improve the efficiency of your workflow to make your next clinical shift flow more smoothly. This series is the third of 3 courses on improving your ED efficiency.
Authors
- Guy Carmelli, MD, MSEd (Assistant Professor of Emergency Medicine at UMass Memorial Medical Center)
- Kimberly Schertzer, MD (Assistant Professor of Emergency Medicine at Stanford Healthcare)
- Eric Blazar, MD (Assistant Professor of Emergency Medicine at Inspira Medical Center)
- Gail March Cohen, PhD (Assistant Professor in the Department of Medicine, and Assistant Dean of Undergraduate Medical Education at UMass Medical School)
Course Content
Introduction
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Lesson 1: Obtaining EMS Information Firsthand
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Lesson 2: Communication Well with Nurses and Other Team Members
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Lesson 3: Delegating to Have Everything Done in a Timely Manner
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Lesson 4: Keeping the Patient and Nurse Updated
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Lesson 5: Reducing Distractions
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Lesson 6: Signing Out Patient Summaries
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Lesson 7: Signing Out the Complex Patient
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Lesson 8: Planning an Efficient and Accurate Sign-Out
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Lesson 9: Communicating Effectively with a Consultant
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Lesson 10: Crafting a Clear Question for your Consultant
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Lesson 11: Speaking the Same Language as your Consultant
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Lesson 12: Putting Together the 5 C’s of Consultation
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Key Summary Points
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Final Thoughts
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ED Efficiency 103 | Final Quiz
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practical and easy information to apply